Gymati Return & Refund Policy

Effective Date: September 6, 2026

Return Rules Summary

• 30-Day Money-Back Guarantee: Try Gymati for up to 30 days after delivery. If you’re not satisfied, you may request a refund of the product purchase price.

• Opened or Used Products: Eligible under our 30-day money-back guarantee.

• Free Return Shipping: If we require the product to be returned, we will provide a prepaid return shipping label.

• No Restocking Fees.

Returns

To qualify for our 30-day money-back guarantee:

• Contact info@gymati.com within 30 days of delivery.

• Include your order number or proof of purchase.

• Products may be opened or used.

• Original packaging is not required.

To start a return or refund request, email info@gymati.com with your order details and the reason for your request.

Our team will review your request and provide the appropriate next steps. If we require the product to be returned, we will provide a prepaid return shipping label and return instructions.

Please do not send products back without first contacting us, as unauthorized returns may not be processed.

Return Address:
2045 Biscayne Blvd #445

Damages and Issues

Please inspect your order upon arrival.

If your product arrives defective, damaged, or incorrect, contact us as soon as possible at info@gymati.com with your order number, photos, and a brief description of the issue.

Our team will review the situation and provide an appropriate resolution, which may include a replacement or full refund.

Non-Returnable Items

The following items are not eligible for return or refund:

• Products marked as Final Sale at the time of purchase.

• Products purchased from an unauthorized third-party seller.

Opened or used Gymati products are eligible for our 30-day money-back guarantee when purchased directly from Gymati.

If you are unsure whether your order qualifies, please contact us at info@gymati.com.

Exchanges

We currently do not offer direct exchanges.

If you would like a different Gymati product, please contact us regarding your original purchase and place a new order for the product you would like.

Refunds

Once your refund request has been approved, the refund will be issued to your original payment method.

If a return is required, we may process the refund after the returned product has been received.

Approved refunds are typically issued within 5–8 business days. Your bank or payment provider may require additional processing time before the refund appears in your account.

If you have not received your approved refund after 15 business days, please contact us at info@gymati.com.

Unless otherwise required by law, refunds apply to the product purchase price. Original shipping charges are not refundable.

Contact Us

If you have any questions or need assistance, please contact us:

Email: info@gymati.com
Customer Support Hours: Monday–Friday, 9:00 AM–5:00 PM EST

Our goal is to make the return and refund process simple and straightforward. Thank you for choosing Gymati.